Taxis, Uber, Lyft. Personal transportation is at the forefront of many discussions taking place in Rochester recently. And while DMC, the city, and community leaders and advocates are dedicated to ensuring that transportation solutions support the growth of the city, those solutions will require more than the point-A-to-point-B services provided by the above options.
Enter Chamberlain, Rochester’s own uniqu
e but generally undiscovered transportation service that goes the extra mile for its customers.
Chamberlain is dedicated to providing black car transportation but has found that customers are looking for more. “They want a personal touch,” says owner Laura Elwood, so Chamberlain includes concierge and lifestyle management services as options for its guests. And, according to Elwood, serving those guests is the highlight of the Chamberlain story.